Employee calls
The employee contacts your clinic to ask about availability.

For participating clinics
Sanad coordinates eligibility checks, reservation status, and month-end reconciliation for adult individual therapy through participating clinics.
✳Structured around your agreed capacity and service terms.
A clear operating flow
Employees contact your clinic directly. Your team and the employee agree on a time before the Sanad code is created.
The employee contacts your clinic to ask about availability.
Your team confirms a suitable date and time directly with them.
The employee shares a one-time code; your team verifies eligible access.
Once verified, record the agreed reservation in the clinic workflow.
Month-end reconciliation
Valid completed sessions are reconciled according to the settlement cycle and terms agreed with your clinic. The operating agreement defines the required evidence and review process.
Responsible expectations
Clinic capacity, therapist participation, cancellation terms, and settlement details are agreed before the program begins. Sanad coordinates the pathway; it does not guarantee patient volume.
A partnership built on clarity